representing building managment, cleaning and security staff

BSCAA National Newsletter – November 2019

To download the full newsletter click here: BSCAA National Newsletter November 2019

BSCAA Update

President’s Report

 “People work for money but go the extra mile for recognition, praise and rewards.” –Dale Carnegie

Studies show that employees perform at the top of their game just because you are recognizing, praising and rewarding them.  Each year the BSCAA hold the AustralianSuper Excellence Awards which is a great opportunity to give recognition, praise and reward. I was fortunate enough to be part of the NSW awards night and it was a spectacular event.  With 200 attendees and over 75 nominations, live band and entertaining MC, the night was a buzzing. A great event organised by Debbie Delimitros, BSCAA NSW President and National Vice President. Congratulations to all the nominees and the winners and thank you to the companies who invested the time to nominate their staff. It is one of my favourite events, I just love seeing the smiles and tears of joy on the nominees faces. 

BSCAA Qld AustralianSuper Excellence Awards – Friday 1st November

BSCAA Vic AustralianSuper Excellence Awards – Friday 15th November

BSCAA WA AustralianSuper Excellence Awards – Friday 15th November

October was the ISSA convention in Melbourne and the BSCAA participated on the day with the National Directors meeting cleaning companies and answering questions. A special “thank you” to Brian Ellem, BSCAA Qld Director, who worked tirelessly over the two days and special recognition to  Peter Rundle, BSCAA SA representative, who was part of the panel discussing “what is clean?”. 

In Qld there is a possibility of Christmas Eve becoming a part public holiday from 6pm to midnight. A submission will be made to the state government and local members of parliament to outline the commercial cost of this public holiday and the real impact it will have on cleaning businesses and their clients. BSCAA will keep members updated on the matter.

CAF has commenced the second pilot of the Contractor Pre-qualification scheme and expect to launch to market in early 2020. BSCAA remains involved in this process and an active voice for our members.

Please feel free to email me direct at if you have any feedback or industry related matters occurring in your state that you would like to discuss. I am also available to call on 1800 312 970. 

Thank you for being part of the BSCAA.

Kind regards

Kim Puxty – BSCAA National President


BSCAA National Board Directors attended the ISSA Expo, which was held 23 and 24 October in Melbourne. It was great to catch up with our National Business Partners as well as some of our State’s Business Partners.


We Comply is a free service to BSCAA members and contains a full suite of Human Resources and Workplace Health and Safety Policies, Work Method Statements and Procedure templates. For more details visit 

The following documents have recently been added to WeComply:

Forms / Checklists

Fatigue Management Plan and Checklist
Preventing risk of exposure to solvents


Here are some helpful videos available on the Bizversity site.

  1. One Simple Change That Will Change Your Entire Life
  2. 7 Mindsets That Dramatically Boost Productivity
  3. How to Stand Out in the Crowd with Persuasive Storytelling
  4. 10 Ways to Increase Your Confidence When Networking
  5. How to Give Back and Make a Difference
  6. How to Use Gmail to Better Manage Your Business Email

State Updates

Victoria –

  • Membership
    BSCAA Victoria welcomes new member XP Cleaning.

    Special offer for the month of November
    25% discount off the Annual Membership price is being offered to all businesses that join during the month of November.

    For further information regarding membership, please click here or call us on 1300 513 306.

  • Labour Hire Authority Update
    Labour hire providers who have submitted an application before 30th October 2019 may continue to operate until a decision is made on their application

For businesses using labour hire providers, hosts must use licensed labour hire providers who have applied for a licence before 30th October and have not had their application refused.

For more information, click here for the Labour Hire Authority website.

  • BSCAA Vic Australian Super Excellence Awards  
    Nominations for this year’s Excellence awards has been re-extended to 5:00pm, Tuesday, 5th November to encourage both members and non-members to nominate their staff that deserve to be recognised for their outstanding contribution and achievements.
    Click here to view Award Categories and Download Nomination Forms

    There are 16 awards to be won and look out for our new award category for specialist operators.

    The Awards ceremony is being held on Friday, 15th November at the Hellenic Museum, Melbourne so please join us with your staff and enjoy great food, music and our MC Ben Price, internationally renowned comedian and, without doubt, one of Australia’s finest impersonators. 

New South Wales –

  • On Friday 11 October, BSCAA NSW held their AustralianSuper Excellence Awards at the Swissotel Sydney. It was a fantastic night – 200 people attended and danced the night away after the formal awards presentations. Click here to see the winners list.
  • We would like to remind everyone in Sydney that Level 1 water restrictions are now enforceable and penalties apply. Fines of $220 will apply to individuals and $550 for businesses who don’t follow the restrictions. There was a three month grace period from 1 June 2019 to 1 September 2019. 

    This grace period has now ended so make sure you have your exemption certificate displayed when you are hosing down or pressure washing hard surfaces. To find out more about Sydney’s Level 1 water restrictions and how to apply for an exemption please click here.

    Most of parts of NSW have water restrictions in place. If you need assistance to find out if you are in a restricted water usage area please contact the BSCAA NSW office on 02 9431 8674 or email us at

Queensland –

  • Nominations have closed, and we received a 30% increase in submissions from last year, with exceptional representations across all award categories, and all submissions of outstanding quality.  The independent judging panel has now completed the judging, and final preparations are underway for our Excellence Awards.
  • QLeave Portable Long Service Leave is holding a Pop-Up session on 7 November in Townsville to talk to employers and workers about portable long service leave in the building, construction and contract cleaning industries. BSCAA Qld President Mark Nipper will be in attendance. To register visit
  • BSCAA Queensland was represented by President Mark Nipper at the recent ISSA Expo in Melbourne on the BSCAA booth, it was a great opportunity to meet industry members, and discuss the opportunities and benefits of BSCAA Membership.

Western Australia –

  • The WA Cleaning Council Excellence Awards are being held Friday 15 November. Please contact Cameron Palassis for more information.

South Australia –

Tasmania –

  • The Tasmanian Division Secretariat, Kristi has resigned.  The Tasmanian board would like to thank Kristi for her work and wish her all the best in her future endeavours.
  • After working with the Fair Work Ombudsman, the board is sending letters out to a number of clients, describing what sham contracting is and highlighting the risks that can present for them


Industry News

Australian Taxation Office

Taxable Payments Annual Report (TPAR)

If you’ve paid a tradie, cleaner or courier contractor to help in the last year, you might need to lodge a Taxable Payments Annual Report (TPAR).

You may need to lodge a TPAR if your business:

  • is primarily in the building and construction industry and paid contractors to provide building and construction services – including carpentry, engineering, architects and consultants.
  • provides cleaning or courier services and paid contractors to provide these services on your behalf.

Click here to find out more.

Fair Work Ombudsman

Changes to public holiday substitution rules

On 4 October 2019, terms allowing an employer to unilaterally substitute a public holiday or substitute a public holiday with agreement from the majority of their staff will be removed from awards that contain them.

Instead, employers and individual employees can agree to substitute another day (or part-day) for a public holiday.

Public holiday entitlements will apply to the substituted day for any employees that agree. For any employees that don’t agree to the substitution, the original public holiday will attract public holiday entitlements.

You can read the Fair Work Commission’s decision for more information.

Fair Work Commission

Anti-bullying and Industrial action benchbooks updated

The Fair Work Commission has published an updated version of the Anti-bullying benchbook and the Industrial action benchbook.

The updated version of the Anti-bullying benchbook reflects recent case law and rules changes, including information on amending applications, rescheduling or adjourning matters, bias, representation by lawyers and paid agents and orders the Commission can make.

The updated version of the Industrial action benchbook reflects recent case law including information on interim orders, covert industrial action and employer response action.

The benchbooks contain plain English summaries of the key principles of the relevant case law and how these have been applied in Commission decisions. It is designed to provide information to parties to assist in the preparation of material for matters before the Commission.

The benchbooks are designed to be read online and can be accessed from the Benchbooks page of the Commission’s website. PDF versions of the benchbooks are also available for download.

Unfair dismissals benchbook updated

The Fair Work Commission has today published an updated version of the Unfair dismissals benchbook.

The updated version reflects recent case law and rules changes, including information on insolvency, termination at the employer’s initiative, transferring employees, procedural fairness, and representation by lawyers and paid agents.

The benchbook contains plain English summaries of the key principles of unfair dismissal case law and how these have been applied in Commission decisions. It is designed to provide information to parties to assist in the preparation of material for matters before the Commission.

The new version of the Unfair dismissals benchbook is designed to be read online and can be accessed on the Commission’s website.

A printable version of the benchbook is also available for download.

In the news

CAF completes contractor pre-qualification pilot

First three service providers to complete CAF’s first contractor qualification pilot announced.
To read more, click here.

Property Council launches supplier platform for modern slavery reporting

Property Council of Australia teams up with Informed 365 to spearhead industry-first initiative to combat modern slavery.
To read more, click here.

FWO recovers $40 million for workers

The Fair Work Ombudsman’s 2018-19 Annual Report reveals a significant increase in recovered wages, record visits to our resources and firm enforcement of workplace laws.
To read more, click here.


Want to grow you super? The government co-contribution may help!

Most employers currently contribute the minimum 9.5% of your salary into your super account via compulsory Superannuation Guarantee (SG) payments. But is this enough to fund your retirement?

If you’re looking for ways to boost your super, the government co-contribution may be of help.

If you have a yearly income of less than $38,564 (before tax) and you’re eligible, the Government will match 50 cents for every $1 that you add to your super from your after tax income. – to a maximum of $500 each year. The maximum entitlement reduces progressively as your income rises to $53,564, when it cuts out completely.* 

For more ideas on growing your super and the government co-contribution, visit

* Please consider your debt levels before adding to your super.

This article  has been sponsored by AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.  For more information about AustralianSuper, please visit

AustralianSuper is the preferred Superannuation fund for the Building Service Industry. To find out when the next Business Briefing is taking place please click here!

Do you need help with comparing super funds, meeting superannuation obligations and running education seminars? Or would you like to join AustralianSuper’s free clearinghouse?

Please call 1300 300 273 or contact your state representative directly –

National/VIC/NSW/TAS: Steve Collins,
QLD: John Simpson,
SA/NT: Gary Bridle,
WA: Jo Jones, 

AustralianSuper has been partnered with BSCAA for over 13 years and support multiple cleaning and property management businesses and their staff.

Helpful Links


Pay Guides

The 2019 Cleaning and Security Service Award 2010 Pay Guides can be found here: 
Cleaning Services Award 2010 [MA000022] Pay Guide  
Security Services Industry Award 2010 [MA000016] Pay Guide