representing building managment, cleaning and security staff

BSCAA National Newsletter – September 2020

President’s Report

Welcome to the BSCAA September 2020 newsletter.

There has been a lot of social media advertising of COVID-19 cleaning with some extraordinary claims.  BSCAA has been approached concerning the viability of these claims.  I would encourage BSCAA members to read the below regarding advertising guidelines and other useful links to assist with compliance when advertising COVID-19 cleaning.

The Therapeutic Goods Administration (TGA) is part of the Australian Government Department of Health and is responsible for regulating therapeutic goods.

Many of these products, such as kitchen cleaners, floor cleaners, general surface cleaners, etc., are both cleaners and disinfectants and are regulated by the TGA. Products such as antibacterial handwashes, are both cleaners and antiseptics and are also regulated by the TGA.

The TGA is responsible for regulating the supply, import, export, manufacturing and advertising of therapeutic goods. The Australian Register of Therapeutic Goods (ARTG) contains therapeutic goods that can be lawfully supplied in Australia. 

Advertising guidelines, click here;

The regulatory scheme is critical to the safety of Australian consumers, and the TGA investigates suspected illegal activity in relation to therapeutic goods. A range of compliance and enforcement tools are available and may include criminal or civil court proceedings, which can result in substantial penalties, fines or imprisonment.

The TGA, has issued three infringement notices for $39,960 to a Melbourne-based company for the alleged unlawful advertising of a disinfectant product in relation to COVID-19.  Read more here:

Any person, including businesses, advertising therapeutic goods to consumers must comply with the requirements for advertising. The TGA encourages people to report suspected non-compliant advertising via its advertising complaints form

Advertising complaints, click here;

Advertisements for disinfectants (including those that are exempt from inclusion in the ARTG) are required to comply with the Act and the Code.

Products that make virucidal, sporicidal, tuberculocidal, fungicidal or other biocidal activity (“specific claims”) are required to be included in the ARTG before their supply.

If you are intending to promote a disinfectant with explicit claims about killing novel coronavirus, to satisfy the Code requirements, you must have studies conducted with novel coronavirus to demonstrate this (compliance with the Therapeutic Goods Orders relating to disinfectants is not sufficient). Also, prior restricted representation approval, by TGA is needed.

If you require any further information, please email your questions to

On a lighter note, I would like to draw your attention to the AustralianSuper SEPTEMBER Webinars which covers several critical Super topics.  Register on the link provided and participate from the comfort of your home, work desk or wherever you are at the time.  Send the links to your staff; the session runs for only 45 minutes, a significant investment of your time.

BSCAA National would like to extend a special thank you to Mark Diamond, Workplace Advisory Group for a successful IR webinar held on 12 August 2020.  It was well attended, and we look forward to having another IR seminar again soon.  Please feel free to email any suggested topics to Verity at the BSCAA National office.

Our thoughts are with Victoria, keep up the battle, stay home and stay safe.

Kind regards

Kim Puxty – BSCAA National President


Q&A Webinar – Industrial Relations 

Thank you to the members who joined us for the Industrial Relations Webinar with our IR Solicitor, Mark Diamond from the Workplace Advisory Group.

Click here for a breakdown of what Mark discussed during the Webinar.

The BSCAA would also like to remind members that you have free access to any IR advice. If you have any IR concerns, please email and we will get Mark to answer your questions. 


Business Partner Update

The BSCAA is proud to support our National Business Partners. This month, we are showcasing one of our Diamond Business Partners, Hako Australia.

Hako Australia

P:   1800 257 221

Welcome back to the Rotobic Family!
The Rocket Vac Classic Vacuum

To celebrate: Rotobic – Cleaning Industry Promotion

Win 1 of 3 $1250 vouchers to spend at any nominated Rotobic Stockist

Order any Rotobic Backpack Vacuum to enter. Rotobic Stockist List Link:

Draw Conditions

  • Draw period – 1st August – 31st October, 2020
  • 1 voucher is drawn each month (1st week) of proceeding valid month.
    • August (drawn September), September (drawn October), October (drawn November)
  • Only transacted purchases between the draw period are valid entries
  • Rocket Vac Classic purchase enters 3 tickets in the draw for the buyer
  • Shadow Vac, Rocket Vac XP and HEPA units enters 1 ticket each unit purchased for the buyer
  • NO limit of purchases to enter the draw during the draw period
    • EG – buy one Rocket Vac Classic get 3 tickets, buy two  units and get 6 tickets to enter.
  • Transactions before 1st August and after 31st October are not valid and will not be accepted as entries
  • Simple registration is only online and all fields must be filled in to be eligible.
  • A winning recipient can only win once
  • Proof of purchase will be required
  • Winners will be contacted via email and phone
  • A winning voucher is valid for 6 months from the time of draw and can only be used at a selected participating Rotobic Back Pack Stockist



We Comply is a free service to BSCAA members and contains a full suite of Human Resources and Workplace Health and Safety Policies, Work Method Statements and Procedure templates. Click here to log into WeComply.

The following documents and information have recently been added in relation to Leave and Employment Policies/Procedures:

  • Annual Leave Policy
  • Community Service Leave (inc. Jury Service) Policy
  • Compassionate Leave (inc. Bereavement Leave) Policy
  • Employment, Induction and Training Policy Procedure
  • Leave without Pay Policy
  • Parental Leave Policy

The following document and information have recently been added to the COVID section:

  • COVID-19 Duty of Care Update

If there is a template for a policy or document you would like to see on the WeComply site, please email with your suggestion.


Industry Updates


What is Paid Pandemic Leave?
Paid Pandemic Leave is available to certain employees who have been directed to self-isolate because of COVID-19. Following the Prime Minister’s announcement on August 3, there now exist two types of paid pandemic leave.

  1. Paid Pandemic Leave for those covered by the Aged Care Award, Nurses Award, or the Health Services Award

As of July 29 2020, and until October 29 2020, employees covered by one of these awards are entitled to up to 14 days of paid leave if they are required to self-isolate. Employees who claim this payment must get tested for COVID-19, and employers can require proof of this before administering this payment.

This payment is not available to employees who have sick leave entitlements that they can draw on, i.e. the Sick Leave accrual of the employee must first be exhausted before the Paid Pandemic Leave kicks in.

For full-time employees, the rate of the Pandemic Leave payment is calculated in the same way as paid Sick Leave, i.e. the base rate of pay for the ordinary hours worked.

Part-time employees who are covered by one of these awards which take paid pandemic leave must be paid (at the base rate of pay) the higher of either:

  1. a) their agreed ordinary hours of work, orb) an average of their ordinary weekly hours of work for the previous six weeks.

Casual employees who are employed on a regular and systematic basis are eligible for the payment.

They need to be paid an amount based on an average of their pay over the previous six weeks.

Their employer, not the government, must pay this amount. The government will not reimburse employers for paying eligible employees under this scheme. Employees covered by these awards do not qualify for paid pandemic leave until their sick/carers leave accruals are exhausted.

The Fair Work Ombudsman’s page on this scheme includes details of what kind of evidence employers are entitled to expect from their employees as to why they took the leave, and other helpful, specific information:

  1. ‘Pandemic Leave Disaster Payment’ for Victorians

The Prime Minister announced on August 3 2020, the introduction of payment available to any Victorian employee, from Wednesday, August 5 2020, who is required to self-isolate. Unlike the Award-based Paid Pandemic Leave detailed above the government foots the bill for this payment, not the employer.

If you are required to self-isolate in Victoria but don’t have any sick leave to support yourself, you’ll now be eligible for a $1,500 payment from the Federal Government, to encourage people not to break isolation.

More details of this scheme will surface in the coming days, but here is what we know so far from the Prime Minister’s press conference:

  1. This payment will be available to employees who do not have access to sick leave for whatever reason. For example, they may be full-time or part-time employees who have already exhausted their sick leave, or casual employees who may not have access to sick leave.
  2. The payment will be available to Australian citizens and residents, and those on short-term visas. Note: this is much broader coverage than JobKeeper’s restrictions surrounding visa holders.
  3. The payment is a flat $1500 to cover the 14 day isolation period.
  4. Employees who are already on JobKeeper are not eligible for this payment, but they will continue to receive JobKeeper payments during their isolation.
  5. This payment is only available to Victorian employees. That may change in the future, depending on how things develop in other states with COVID-19.
  6. Employees forced in self-isolation and received the payment and then later are forced into another self-isolation, will be able to apply for the disaster payment for a second time.

From Wednesday, August 5, employees with no sick leave in Victoria can apply for the disaster payment by calling 180-22-66 for further details, or apply for this payment.

Eligible employees need to;

  • Be 17 or older
  • Live and work in Victoria
  • Be required to self-isolate (or be the primary carer of someone under 16 who needs to self-isolate)
  • Have been likely to work during the 14 day period
  • Have exhausted any sick leave or pandemic leave entitlements
  • Provide 100 point ID check

The Victorian Government also offers a $300 payment for people to isolate while awaiting a test result.

JobKeeper payments for employees who are away sick from work for non-COVID reasons

Employees who are being paid the $1500/fortnight JobKeeper payment will continue to receive this amount while they are home sick from work, even if they have exhausted their paid sick leave accruals. The answer is YES, JobKeeper payment will keep going.

As an employer, you are entitled to request a medical certificate proving unfitness for work.

This information has been provided by Mark Diamond, from Workplace Advisory.  If you have any questions regarding Jobkeeper or Paid Pandemic Leave, please email


Work Safe QLD have designed a full program of virtual events, tools and resources focusing on work health and safety and return to work is planned this October.

Due to the difficult circumstances many businesses are facing in light of COVID-19, all Safe Work Month and Mental Health Week digital events are FREE to attend this year.

Don’t miss this unique opportunity to hear from expert speakers about hot topics including the ongoing health and safety implications of COVID-19, mental health at work, workplace wellbeing, safety culture and leadership, and health and safety for small businesses.

For more information, click here


Business Partner News

In 2017, Tennant Company (NYSE: TNC), acquired the IPC Group, a designer and manufacturer of commercial cleaning solutions. Now Tennant has officially released the IPC floorcare range to the Australian & New Zealand market, as part of their continued growth in the region.

The IPC Mini Scrubber is ideal for small spaces, and particularly in hard to reach areas. Lightweight and easy to handle, the CT5 delivers an effortless floor cleaning experience for areas of up to 1,000 m2 in size. 

  • Combined cleaning power
  • 75 minutes of run time (Li-ion Battery)
  • Front + Rear squeegee drying means perfect drying in every direction

Ready to try? Enquire today Tennant 1800 226 843


State News


New Members
BSCAA NSW is pleased to welcome the following new members who have joined this past month. We look forward to meeting you in-person at our events, as soon as we can!

  • Focused Cleans, Bomaderry
  • Ecowize, Sydney


Upcoming Events
The annual BSCAA Queensland Golf Day is fast approaching, with team registrations selling out fast. A very grateful thanks to all event sponsors: Abco Products, Agar Cleaning Supplies, Infoware Services, GJK Facility Services, Compliant Cleaning Supplies and systems, and Eclipse Floor Solutions. Without the valued support of sponsors, these events are not possible.  The event is shaping up to be an amazing day, and everyone is looking forward to get out into the fresh air, and making the most of an opportunity to network, socially distanced of course.

New Members

  • Surface Maintenance & Restoration (South East Qld)
  • Ecovia (Sunshine Coast)
  • High Profile Cleaning (Cairns)
  • Leading Edge Security Group (Greater Brisbane)
  • Australian Community Security Group (North West Qld)

Meet the Board: Brian Ellem
Brian Ellem is the founder of Ellems Cleaning Services Pty Ltd and has over 40 years’ experience in the cleaning industry. Before starting his own company Brian worked as an Operations Manager in Wollongong, New South Wales for a period of 7 years, where he was in control of accounts such as BHP Port Kembla Works. He then transferred to the role of State Manager for Pritchard Services.  Brian then started his own company, Ellems Cleaning Services Pty Ltd, in 1984. Brian has been involved with BSCAA for over 20 years and held the role of President for BSCAA Queensland Division for 2 years in 2011. In 2009 he was awarded life membership in recognition of his distinguished services to BSCAA.  

Brian is also a keen golfer, and is instrumental in the annual BSCAA Qld Golf Day; you can meet him on-course at the upcoming Golf Day on September 18th.

South Australia –

Peter Rundle is the South Australian representative on the BSCAA National Board of Directors. He is the key contact for South Australian members for all industry related matters. Peter has many years experience in the industry and is currently the Managing Director of Frontline Support.

You can connect with Peter via email or Linkedin.

Victoria –

Victorian Division would like to welcome new member Spics & Specs Cleaning Solutions.

Business and Industry Stage 4 Restrictions VictoriaKey points about permitted workplaces operating under Victoria’s State 4 restrictions:

  • Under these restrictions, only permitted workplaces are allowed to operate on-site, and they must have a COVIDSafe Plan in place.  
  • Several industries have also been identified as high-risk. The businesses in these sectors must have a High Risk COVIDSafe Plan to complement their COVIDSafe Plan. 
  • Stage 4 restrictions apply to metropolitan Melbourne only. Stage 4 restrictions also apply to some high-risk industries such as abattoirs and meat processing businesses that also operate in regional Victoria.  Businesses in regional Victoria are also subject to some restrictions and responsibilities.  
  • You can download a list of permitted workplaces to see if your business or industry is allowed to operate on-site.  Employers that require staff to attend a permitted workplace must issue an individual worker permit to their employees. Visit the Permitted Worker Scheme and worker permits page to find out more information.

It is recommended that you visit the Business Victoria website for detailed guidance about your sector. 

Employers must notify WorkSafe of COVID-19 caseEmployers are required to notify WorkSafe immediately when they become aware a worker has received a confirmed coronavirus (COVID-19) diagnosis.

The new Regulations, made under the Occupational Health and Safety Act and require employers and self-employed persons, with management or control of a workplace to notify WorkSafe immediately after becoming aware that:

  • an employee, independent contractor, employee of the independent contractor or self-employed person has received a confirmed diagnosis of coronavirus (COVID-19) and;
  • the employee, independent contractor, employee of the independent contractor or self-employed person has attended the workplace within the relevant infection period.

For information and how to report a confirmed COVID-19 diagnosis visit WorkSafe Victoria.

Superannuation Guarantee Amnesty
As you are aware a super guarantee amnesty was introduced on 6th March 2020.  Employers participating in the amnesty need to apply by 7th September 2020.

If you are affected by the economic changes due to COVID-19, the ATO can help.  For further information, please click on the following weblink below.

Superannuation Guarantee Amnesty

Helping Employees in Emergencies
Normally, benefits you provide to your employees such as non-work-related hotel stays or loaning them a car for their private use would be considered fringe benefits, and subject to fringe benefits tax (FBT).

However, in emergency situations like natural disasters, providing immediate relief to employees who are impacted (or potentially impacted) is exempt from FBT where the assistance is for:

  • first aid or emergency health care
  • emergency meals, food supplies, clothing, accommodation, transport or use of household goods
  • temporary repairs
  • any similar matter.

Click here for more information.

Portable Long Service Leave (Victoria)
Quarterly 1 returns for the period July 2020 to September 2020 are due on 31st October 2020.

Western Australia –

WA State Government – New Procurement Measures to Support Economic Recovery in Western Australia.
The WA Government has announced an increase to the minimum competitive requirements that a State Agency must use to procure works, unless using a common use arrangement. These temporary measures provide great relief to currently contracted members and for new opportunities.



Tax time tips from AustralianSuper

With the new financial year upon us, your employees might turn to you for guidance about their super and tax. And, during a changing and challenging time due to the impact of COVID-19 having the right information on hand is more important than ever.

Whether you’re getting questions about before-tax contribution limits, spouse contributions or insurance, we’ve put together some tips that may be useful for your employees.

Learn more at

Sponsored by AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898. Investment returns are not guaranteed. Past performance is not a reliable indicator of future returns. This information may be general financial advice which doesn’t take into account your personal objectives, situation or needs. Before making a decision about AustralianSuper, you should think about your financial requirements and refer to the relevant Product Disclosure Statement, available at or by calling 1300 300 273.

AustralianSuper is the preferred Superannuation fund for the Building Service Industry. To find out when the next Business Briefing is taking place please click here!

Do you need help with comparing super funds, meeting superannuation obligations and running education seminars? Or would you like to join AustralianSuper’s free clearinghouse?

Please call 1300 300 273 or contact your state representative directly –

National/VIC/NSW/TAS: Steve Collins,
QLD: John Simpson,
SA/NT: Gary Bridle,
WA: Jo Jones, 

AustralianSuper has been partnered with BSCAA for over 13 years and support multiple cleaning and property management businesses and their staff.

AustralianSuper Super September Webinars

AustralianSuper are running a number of webinars in September.

The webinars are facilitated by AustralianSuper Education Managers with live question and answer (Q&A) covering a range of important topics. Each session will run for approximately 45 minutes with questions, and are detailed below:

Webinar:             Investment update
Join AustralianSuper experts as they review and discuss the Fund’s investment performance for the financial year ending 30 June 2020 and take a look forward to the year ahead.
When:                  Monday, 7th September at 12.30PM AEST              Register via this link
When:                  Wednesday, 9th September at 12.30PM AEST       Register via this link

Webinar:             Take Control of Your Super in 5 easy steps
Join this presentation to learn more about the five key actions you can do to take control of your retirement savings.
When:                  Monday, 14th September at 12.30PM AEST           Register via this link
When:                  Tuesday, 15th September at 11AM AEST                 Register via this link

Webinar:             Fact or myth: Do I need a million dollars to retire?
Join this presentation to learn more about how much you will need to fund your retirement.
When:                  Monday, 21st September at 12.30PM AEST            Register via this link
When:                  Friday, 25th September at 12.30PM AEST               Register via this link

Webinar:             Manage your Super anywhere, anytime
Join an interactive webinar to learn how to manage your super account and keep track of your super savings with our digital capabilities.
When:                  Tuesday, 29th September at 2PM AEST                    Register via this link
When:                  Wednesday, 30th September at 11AM AEST          Register via this link

Once you have found a webinar topic of interest, you and your employees can simply register via the links above to secure a spot and we will be in touch with a booking confirmation.