Building Service Contractors Association of Australia Ltd

Carpet Cleaning Hot Water Extraction

Restorative carpet cleaning is the most technically challenging aspect of cleaning operations and is frequently performed by dedicated and specialised professionals. For people new to carpet cleaning you should complete the course “Introduction to Carpet Cleaning” before starting this course.

This Carpet cleaning course covers an introduction to carpet fibres and carpet construction; soiling and carpet maintenance; introduction to cleaning chemistry and stain removal; carpet cleaning variables; carpet cleaning restoration techniques and common carpet problems.

Training Course Facts


Cost $29.70 (incl. GST)
Unit code & name Carpet Cleaning Hot Water Extraction
Pre-requisite None
Delivery 100% online, no classroom or assignments.
Time 3 minutes to enrol, 4-6 hours – self paced
Payment Paypal or Mastercard/Visa through our Eway internet payment facility.

For Employers

  • Covers employer obligations under WHS legislation in relation to documented staff training.
  • Training files are stored for 30 years.
  • Missing staff documents can be sourced and re-sent within 48 hours.
  • Coupon codes available for BSCAA members.
  • BSCAA members are entitled to a 15% discount for their employees.

For Employees & Job Seekers:

  • Endorsed by the bscaa and its members as the entry level course to the cleaning industry.
  • Learn about your rights and responsibilities at work and how to work safely in the cleaning industry.

Course Outline:

Section 1 – Understanding Carpet

  • A brief history of carpets
  • Reasons for Carpet cleaning
  • Understanding carpets
  • Carpet construction
  • Carpet Pile types
  • Carpet fibres
  • Carpet Fibre identification
  • Carpet Installation
  • Carpet appearance problems
  • Carpet Damage

Section 2 – Soiling and carpet maintenance

  • How Carpet Soils
  • Types of soils
  • Types of Soil found in Carpets
  • Planning an effective carpet maintenance program
  • Why develop a Carpet maintenance program
  • Developing a Carpet Maintenance Program
  • Preventive maintenance – Entrance Matting
  • Indoor Air Quality

Section 3 – Cleaning chemistry

  • What is Water?
  • The pH Scale
  • Acids and alkalis (bases)
  • Chemical Ingredients important to carpet cleaning
  • Soil Removal
  • The law of mass cleaning action (stain removal)

Section 4 – Stain Identification and removal

  • Stain Identification – LFS
  • Stains and Spots and the customer
  • General guidelines for preparing chemicals & PPE
  • Removing Stains from Carpets
  • Stain removal guide

Section 5 – Carpet cleaning variables

  • Five Principals of Carpet Cleaning
  • Correct detergent use
  • Correct water use
  • Agitation

Section 6 – Equipment and site set-up

  • Equipment and chemical required for clean carpets
  • Types of Water Extraction Equipment
  • Important Safety Instructions when using cleaning equipment
  • Ergonomics – making it easier on the body
  • Water Extraction – Site Set-up

Section 7 – Carpet cleaning methods

  • Hot Water Extraction Cleaning
  • Using a Self-Contained extraction Unit
  • Bonnet Cleaning
  • Rotary Shampoo
  • Drying and grooming

Section 8 – Trouble shooting carpet cleaning problems

  • Problems Related to Improper Cleaning
  • Equipment Diagnostics for Hot Water Extractors
  • Diagnosing Extraction Cleaning Problems

Section 9 – Clean and store equipment

  • Replace furniture and restore room
  • Cleaning and Storing Equipment
  • Prepare for the Next Shift

For information on how the courses work, how to enrol in a course or frequently asked questions CLICK HERE.

If you have any questions about the training please email or call 1800 312 970.

This course has been developed in conjunction with Daniels Associates, a leading Registered Training Organisation in the Cleaning Industry. This course is NOT accredited and does NOT lead to a unit of competency. The knowledge gained from this course can be used to support a recognition process for the relevant accredited unit of competency.
For more information visit the Daniels Associates website

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